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LIMASY (hereinafter referred to as “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website exim.limasy.com (the “exim.limasy.com”).  

1. Information We Collect

We may collect the following types of information from you:

Personal Identification Information: This may include your name, email address, phone number, company name, job title, and address, which you provide when you inquire about our products or services, register on our Website, subscribe to our newsletter, or contact us.  
Business Information: Information related to your business, such as your industry, export/import interests, and specific product inquiries.
Website Usage Data: Information about how you access and use our Website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This information is collected through cookies and similar tracking technologies (see section 5).  
Communication Data: Records of your correspondence with us, including emails and other communications.

2. How We Use Your Information

We may use your information for the following purposes:

To Respond to Your Inquiries: To process and respond to your requests, questions, and feedback regarding our products and services.
To Provide Information: To send you information about our products, services, promotions, and updates that may be of interest to you, where you have consented to receive such communications.
To Process Orders and Facilitate Exports: To manage and process your export inquiries and orders, including communication related to shipments, documentation, and regulatory compliance.
To Improve Our Website: To analyze website usage data to understand how visitors use our Website and to improve its functionality, content, and user experience.
To Personalize Your Experience: To tailor the content and information we display on our Website to your interests and preferences.
For Marketing and Promotional Purposes: With your consent, we may use your contact information to send you marketing communications about our products and services. You can opt-out of receiving these communications at any time (see section 6).  
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes in India and other relevant jurisdictions.
For Business Operations: For internal administrative purposes, such as data analysis, research, and improving our business operations.

3. How We Share Your Information

We may share your information with the following categories of recipients:

Our Employees and Affiliates: Our employees and affiliated companies who need to know the information to assist us in providing our services.
Service Providers: Third-party service providers who assist us with website hosting, data analysis, email marketing, payment processing, logistics, and other services. These providers are contractually obligated to protect your information.
Business Partners: With your consent, we may share your information with trusted business partners for specific purposes, such as joint marketing efforts.
Legal Authorities: We may disclose your information to legal authorities or government agencies if required by law or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.  
In Connection with Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.  

4. International Data Transfers

As an export company based in Ludhiana, Punjab, India, your information may be transferred to and processed in countries outside of India, including countries where data protection laws may differ from those in India. By using our Website and providing us with your information, you consent to such transfers. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

5. Cookies and Tracking Technologies  

Our Website uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:  

Essential Cookies: These cookies are necessary for the operation of our Website and enable you to navigate and use its features.  
Performance Cookies: These cookies collect information about how you use our Website, such as which pages you visit and if you encounter any errors. This information helps us improve the performance of our Website.  
Functionality Cookies: These cookies allow our Website to remember your preferences (such as language or region) and provide enhanced features.  
Marketing Cookies: With your consent, we may use marketing cookies to track your browsing activity and show you relevant advertisements.
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling certain cookies may affect the functionality of our Website.  

6. Your Rights Regarding Your Information

Under applicable data protection laws, you may have certain rights regarding your personal information, including:

The Right to Access: You have the right to request access to the personal information we hold about you.  
The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.  
The Right to Erasure (Right to be Forgotten): In certain circumstances, you have the right to request that we delete your personal information.
The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.  
The Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.  
The Right to Object: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.  
The Right to Withdraw Consent: If we have relied on your consent to process your personal information, you have the right to withdraw your consent at any time.  
To exercise any of these rights, please contact us using the contact information provided in section 9. We may require you to verify your identity before responding to your request.  

7. Data Security

We have implemented reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.  

8. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable laws and regulations.  

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:  

LIMASY
353/6, Dr Hira Singh Rd, Civil Lines, Ludhiana – 141001
exports@limasy.net
+91-9814406799

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically.